Dedicated Analytical Solutions

Support and training

We recommend these downloads:

Certified training courses

Learn more, stay up to date and get the most from your FOSS solution

Training courses

Service agreements

Choose from a range of proactive service agreements

FossCare™ contracts

FOSS support

FOSS support is founded on the skills of our factory certified support engineers stationed close to our customers across the globe.

Local, competent and certified they keep your analytical solution running at peak performance for maximum productivity, payback and profit.

Our services are tailored made to keep your operation always up and running by constantly optimising your solution.

The support is provided in a range of proactive services for you to choose from according to your business requirements.

 

FOSS Britain & Ireland Customer Support

We have 10 field engineers, 1 in-house engineer and 2 application specialists.

For equipment servicing, breakdowns, preventative maintenance and all your support requirements please contact us.

 

Tel 0870 446 0332 (UK & N-IRE)

Tel 1800 409 216 (IRE)

service@foss.co.uk

 

Andy Laight
Customer Support Manager
Tel: 01925 287 700
E-mail: alaight@foss.co.uk
 

Emma Tinsley
Sales & Service Co-ordinator
Tel: 01925 287 703
E-mail: etinsley@foss.co.uk

Pam Whittaker
Sales & Service Co-ordinator
Tel: 01925 287 700
E-mail: pwhittaker@foss.co.uk
Michael Wong
PMA Contracts
Tel: 01925 287 700
E-mail: mwong@foss.co.uk
 

       

Mandatory *

Looking for spare parts, reagents or consumables?

Contact us for assistance in ordering the right items for your solution